North American Tracker (October 26, 2021): Labour Shortages and Their Impacts

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This survey is conducted in collaboration with the Association for Canadian Studies (ACS) and published in the Canadian Press. 

Labour Shortages

  • 60% of Canadians and 66% of Americans have experienced a situation where in-person businesses like restaurants/bars, retail and/or grocery stores have been under-staffed in the last three months.
  • 50% of Canadians and 44% of Americans think that companies could offer better salaries to entice more people back to work at service jobs.
  • 48% of Canadians and 42% of Americans think that the best option for companies to deal with employees earning minimum wage is to increase the minimum wage to the level of inflation.
  • 34% of Canadians and 31% of Americans say the economic factor affecting them most right now is the higher cost of goods.

METHODOLOGY

This web survey was conducted from October 22 to October 24, 2021 with 1,512 Canadians and 1,002 Americans, 18 years of age or older, randomly recruited from LEO’s online panel.

To view the October 26, 2021 reportCLICK HERE.

How do you think companies in the service industry should deal with labour shortages?

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